+65 11.188.8888

           

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We’re Here to Help

Have questions about our care services? Want to schedule a tour? We’d love to hear from you.

SOCIAL ACTIVITIES

Reach Out for Questions, Visits, or Consultations

CALL US+62 812-3456-7890
EMAIL USinfo@sandalwoodcarehome.com
OFFICE HOURS Mon–Fri, 08:00–17:00

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    Frequently Asked Questions

    Quick answers to common questions

    How do I schedule a tour?

    You can call us at +65 11.188.8888, email info@careific.com, or use the “Schedule a Tour” button on our website. We offer flexible tour times to accommodate your schedule.

    What services are included in the care plan?

    All care plans include accommodation, meals, basic care assistance, activities, and 24/7 monitoring. Additional services like therapy or specialized medical care can be added based on individual needs.

    Can family members visit anytime?

    We welcome family visits daily from 9:00 AM to 7:00 PM. For visits outside these hours, please arrange in advance with our staff. We also offer virtual visits via video call.

    What is your staff-to-resident ratio?

    We maintain a low staff-to-resident ratio to ensure personalized attention. During the day, we have 1 caregiver for every 4-5 residents, and night shifts have appropriate coverage for safety.